Read Testimonials

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "I've now bought 2 ATV's from Jay Hatfield in Frontenac. Great customer service, attentive response to inquiries and best prices ANYWHERE resulted in me being a return customer. Check them out --- I worked with Josh, and also Craig and Brian -- great group of guys!! It's a drive from KC, but do the math on how much money you can save!!"

    Overall Rating:
    Kelvin Francy - Centerview, MO
  • "I just bought a 2006 kawasaki Vulcan 2000 Nov. 6 2015. Found this dealer on a Google search saw the motorcycle knew that was what I wanted called talked to Craig and he got everything done quickly. Jay Hatfield is a great place to go everyone was friendly and helpful highly recommend them to anyone looking for a motorcycle or atv. great place and great people."

    Overall Rating:
    Darren Shonk - Carthage, MO
  • "I just bought a 2006 kawasaki Vulcan 2000 Nov. 6 2015. Found this dealer on a Google search saw the motorcycle knew that was what I wanted called talked to Craig and he got everything done quickly. Jay Hatfield is a great place to go everyone was friendly and helpful highly recommend them to anyone looking for a motorcycle or atv. great place and great people."

    Overall Rating:
    Darren Shonk - Carthage, MO
  • "Several of our friends recommended Jay Hatfield Powersports. We were pleasantly surprised at the overall customer relations. I bought a 2016 Polaris RZR 4 900EPS. Josh Harrison was my salesman and is top-notch."

    Overall Rating:
    Robert Albright - Joplin, MO
  • "I purchased a 2015 Can Am RT Tourer on July 31, 2015. It was the first sold by Jay Hatfield dealership. I had shopped the dealers in Missouri, and Arkansas. Jay Hatfield dealership gave me the best deal my far and took care of me and delivered on time. In buying my Can Am it was the first major purchase I ever did without going to a dealership and fiscally looking at the product and them looking at my trade-in. They made it very simple and made me very comfortable in doing so. Really a great experience. I truly appreciated their expertise and helpfulness. I would highly recommend Jay Hatfield dealership."

    Overall Rating:
    Anonymous - Republic, MO
  • "I live several hundred miles from the dealership, and so had to do all the preliminary fact finding by phone. Josh was really upfront and honest about everything. Looking back, everyone at the dealership was very experienced and professional. They had the right battery already charging, so I just had to pick the color of bike I wanted! That's important when you want to do it all in one visit, and get home before dark. I would certainly recommend them!"

    Overall Rating:
    Anonymous - Salina, KS
  • "I showed up late on a Friday evening headed home after looking at bikes all day. The sales staff and management proceeded to help me find the perfect bike. My salesman understood my need for a large bike considering my 6'6 frame. He pointed me toward the new Victory Cross Country and it was everything I was looking for in a bike. After staying a little late to make sure I rode my new bike home to Nevada instead of having to come back, I can say they have earned my business for years to come. I am in the Sales business and like to be treated the same way I strive to treat my customers. It is getting harder to find businesses like this anymore. I was losing hope after dealing with the shops down south all day. I could not be happier with my purchase from you guys. Love the bike!"

    Overall Rating:
    Josh Mullin - Nevada, MO
  • "The easiest and best purchase experience I have ever had. I love my new Concours and it the customer service and all the staff were absolutely wonderful."

    Overall Rating:
    Marshall Biggerstaff - Lawrence, KS
  • "Like the service l get when l walk in the door!!!"

    Overall Rating:
    Jim Laird - Allen, KS
  • "We have always had an overall great experience with everyone from this dealership. We trust them when hopping onto two wheels for always having a smooth ride. They are excellent in dealing with for large purchases to accessory purchases. Thanks so very much for now and in the future!"

    Overall Rating:
    Shawn And Debby Wheeler - Fort Scott, KS
  • "I called and spoke to Sherry about an ATV advertised online I was interested in. She answered all my questions and had Bryan call me to discuss financing options. The following business day I was making a 5-hour round trip to pick up my new ATV. Quick, easy, honest deal all done over the phone. Well worth the drive. I'd recommend friends and family to shop Jay Hatfield."

    Overall Rating:
    Anonymous - Branson West, MO
  • "I personally had a real good experience dealing with Craig in sales and Brian in finance Did the Whole deal over the phone They had what I wanted at the price I wanted to pay drove all the way up there from Trenton Texas everything was just as it was explained paperworkers ready bike was ready Real good experience I highly recommend them Thanks Jay Hatfield Power sports"

    Overall Rating:
    Sammy Glover - Trenton, TX
  • "This dealership was AMAZING to work with. I'll make a long story short(ish). I live in St. Louis, and for two months was searching for a new blue/white Victory Vegas. I called dealerships out to about a 300 mile radius. Nobody had one, and nobody could get one. Jay Hatfield was not only able to get one, but they also gave me a better price than ANY of the dealerships that quoted me a bottom line price if they could manage to find one. I was going to visiit a friend near Kansas City, so I detoured a long way to get the bike from Jay Hatfield. I was nervous since we handled EVERYTHING over the phone due to how far away I live, but when I arrived to pick up the bike, there were no surprises, no BS, and everything was perfectly smooth. They knew how much I wanted that bike (since I was willing to go so far for it), so they could have put me over a barrel, but they didn't. On top of all that, they gave me a $100 gift certificate for anything in the store, and had wired in a connector for a battery tender. So basically, great price, straight-up service, great extras, and honesty. I couldn't have had a better experience! I won't be buying a bike again for a long time, but when I do, I'll make the trek out there again. Quality like that is worth it."

    Overall Rating:
    Anthony Meyers - St. Louis, MO
  • "I shoped several different areas and Craig always beat others and most of all he is very honest."

    Overall Rating:
    Wally Shields - webb city, MO
  • "Dealing with Jeremy was the best experiance I have had with a dealership. Ryan was a great help as well, and the mechanic on duty saturday was perfect. I will buy from Jay Harfield again, and will let everyone I know and dont know buy from Jay Hatfield!! Thanks for everything!!!"

    Overall Rating:
    Brian Woodworth - Manhattan, KS
  • "Great bunch to deal with, I had looked for along time for the bike I wanted and just happen to stumble across it setting in their show room, 2009 Yamaha stratoliner, getting all the paper work taken care of was really simple with them and they took the time to go through it with me so that I under stood everything, liked dealing with them so much I didn't have any second thoughts about having them do some custom work to the bike also ( 18" ape hangers), very skilled people in the shop I willbe taking the bike back for any other work that I need done."

    Overall Rating:
    Tom Embry - ft.scott, KS
  • "I was treated kindly and with respect, and being a female wanting to purchase a motorcyle that is hard to find. Thank you. You will be seeing me in the future."

    Overall Rating:
    Kayli Montoya - Pittsburg, KS
  • "The buying experience was extremely smooth and professional. The bike, paperwork, and staff were ready and waiting when I arrived. The entire staff was frendly, informative and helpful. No surprises , everything was just as described over the phone. Well worth the drive!!! Mike - St. Louis"

    Overall Rating:
    Anonymous - St. Louis, XX
  • "They have an excellent staff at the Pittsburg location, always friendly and very helpful at getting you what you want! They definitely deserve more than just a five star rating!!! And will keep us coming back!"

    Overall Rating:
    Kyle &Amp; Shelby Thomas - Arcadia, KS
  • "I purchased a new 2010 Kawasaki Concours 14 and was absolutely and totally impressed with the customer service and sales. I left the dealership feeling important and satisfied with all aspects of the trip to Jay Hatfield Kawasaki. Staff went out of their way to help us with loading the bikes onto a trailer. They made sure we were comfortalble and guided us through the whole process with a smile on their faces the whole time. All my questions were answered completely....I wholeheartedly recommend Jeremy and his staff to anyone. I've already told my work associates about my purchase and have told them to talk with Jeremy Newcomb before purchasing any motorsports equipment. He will provide the best possible price on the equipment and make the trip to Kansas a positive one! Great Job guys....Thanks a bunch!"

    Overall Rating:
    Gerald Fornadel - Albuquerque, NM
Displaying 1 - 20 of 28